Account Coordinator

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Zen Educate

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🎯 Recruiter

☁️ SaaS

💰 Series A on 2022-09

Education • Recruitment • SaaS

Zen Educate is a company that connects teaching professionals with job opportunities in schools located in London, the Midlands, the North West, the South West, and Wales. They provide roles for teachers, teaching assistants, tutors, and cover supervisors, offering everything from single-day cover to long-term vacancies. By facilitating better pay, set travel times, and personal support, Zen Educate aims to enhance the employment experience for educators while assisting schools in filling their staffing needs. The platform offers an easy registration process and discusses preferences to match professionals with suitable jobs, differentiating itself from traditional recruitment agencies.

📋 Description

• Serve as the primary point of contact for urgent morning-of requests and educator absence backfills. • Find coverage and manage requests from initial notification through confirmed placement. • Build relationships with school partners to uncover opportunities and secure additional days and absences for Zen to fill. • Engage educators to support retention and ensure high-quality placements. • Collaborate with internal Zen teams to share insights and optimize service delivery. • Lead weekly or bi-weekly territory syncs using data reporting and territory knowledge. • Balance educator supply and school demand to maintain high fill rates. • Drive growth initiatives and propose operational improvements. • Provide Account Managers with daily updates and handoff information. • Communicate with onboarded educators and guide them into their first long-term or daily substitute role. • Gather educator feedback, resolve issues, and provide coaching on product features. • Support school partnership management and growth, including paraprofessional and teacher roles. • Assist with upselling Zen products and services. • Report school trends and feedback to the Product team.

🎯 Requirements

• Coachable individual who thrives on feedback and is eager to learn. • Resilient self-starter who is resourceful and entrepreneurial. • Positive team member who supports colleagues and celebrates collective successes. • Empathetic, customer-service-oriented approach. • Passion for the education sector and positive social impact. • Experience in sales, partnerships, account management, recruitment, or education is a plus, not required.

🏖️ Benefits

• 18 days of PTO • 8 days of paid sick leave • US Federal holidays • Option to purchase up to 5 additional days per year • Health, dental, vision, drug, and paramedical insurance • Personal and professional growth investment • Career growth opportunities • Learning and development opportunities