Senior Data Center Operations Engineer

🕒 September 30

🤠 Texas – Remote

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💵 $91.2k - $114k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Zscaler

Zscaler

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers • Triage, troubleshoot, and remediate hardware and network faults • Repair or replace failing components • Manage and resolve operational ticket queues • Drive scheduled corrective maintenance and break/fix activities • Coordinate with engineering teams, system owners, and third-party Remote Hands technicians to validate installations • Maintain comprehensive asset tracking documentation • Support up to 50% domestic and international travel • Deploy, maintain, and scale physical server, network, and cabling infrastructure powering global production data center environments • Report to the Director of Network Infrastructure in the Network Infrastructure department

🎯 Requirements

• Experience leveraging modern AI tools, automation, or scripting to streamline data center operational workflows and diagnostics • 5 or more years of experience working within production data center environments • Proven track record engaging and directing remote data center vendors • U.S. citizenship, required due to the nature of the customers assigned to this role • Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling • Proficiency with Linux/Unix command-line interfaces • Proficiency with BIOS configurations • Proficiency with out-of-band management tools such as iLO, iDRAC, and IPMI • Ability to lift and carry up to 50 pounds repeatedly and regularly • Willingness and ability to travel domestically and internationally up to 50% (preferred)

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks • Reasonable support/accommodations or adjustments in recruiting processes

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