Insight Value
Media âą Technology
Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.
Account Manager
Job not on LinkedIn
November 7
đŁïžđ§đ·đ”đč Portuguese Required
Insight Value
Media âą Technology
Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.
đ Description
âą Act as the strategic point of contact for our clients (hotels and guesthouses), ensuring they maximize the value of the contracted services. âą Hold regular meetings to understand needs, align expectations, and suggest improvements. âą Collaborate in defining marketing strategies that generate real results. âą Identify cancellation risks and act proactively to keep our clients engaged. âą Monitor NPS and propose actions based on the feedback received.
đŻ Requirements
âą Experience in B2B customer service, preferably in hospitality or digital marketing. âą Familiarity with performance metrics (CTR, ROAS, CPL, CAC) and paid traffic campaigns (Google Ads and Meta Ads). âą Analytical, communicative, and proactive profile with a focus on results and retention. âą Ability to present data clearly and consultatively. âą Organized approach to conducting meetings with an agenda and follow-up on actions. âą Desired: knowledge of Google Analytics and ClickUp.
đïž Benefits
âą Required equipment: Minimum: Intel i3 (10th generation) or Ryzen 5 (4000), 8 GB RAM, 256 GB SSD âą Ideal: Intel i5 (10th generation) or Ryzen 5 (4000), 16 GB RAM, 256 GB SSD
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