1840 & Company
B2B • Recruitment • Healthcare
1840 & Company is a global talent agency that specializes in providing tailored staffing solutions through recruitment process outsourcing, staff augmentation, and direct placements. They focus on enhancing operational efficiency and growth for various sectors, including healthcare, real estate, and finance. With a strong emphasis on access to a diverse and skilled workforce, they aim to reduce hiring costs and optimize client operations through innovative solutions.
Logistics Customer Support
Job not on LinkedIn
November 20
🗣️🇪🇸 Spanish Required
1840 & Company
B2B • Recruitment • Healthcare
1840 & Company is a global talent agency that specializes in providing tailored staffing solutions through recruitment process outsourcing, staff augmentation, and direct placements. They focus on enhancing operational efficiency and growth for various sectors, including healthcare, real estate, and finance. With a strong emphasis on access to a diverse and skilled workforce, they aim to reduce hiring costs and optimize client operations through innovative solutions.
📋 Description
• Manages the customer board by: • Calling carriers to confirm pick up and deliveries and advise. dispatcher/shipper/consignee of delays. • Emailing/calling clients when shipments are delivered. • Track and trace merchandise to provide the latest updates quickly. • Entering pro number and obtaining PODs after shipments are dropped off at our terminals. • Providing PODs to billing. • Provides key clients with distinct customer service for specialized needs. • Requests missing PODs from carriers when advised by billing. • Provides daily reports to key clients. • Informs dispatchers if appointments are required for delivery. • Supports dispatchers with data entry when needed.
🎯 Requirements
• 3 to 4 years of experience. • Languages: Spanish and English. • Knowledge of Spanish and English is mandatory as our clients come from Mexico and the United States. Communications will be 60% in Spanish and 40% in English.
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