Remittance Payments, Medical Administrative Assistant

Job not on LinkedIn

🔥 15 minutes ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Logo of 20four7VA

20four7VA

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Verify patient insurance coverage before appointments • Review and update insurance policy, eligibility, and patient insurance records • Request updated insurance documentation and flag incomplete or inconsistent information • Review, correct, resubmit, and track rejected, denied, incomplete, or unpaid claims • Document claim corrections, resubmissions, follow-up actions, and insurer communications • Review remittance advice, Explanation of Benefits, and insurer payment summaries • Post insurance payments, adjustments, patient responsibility amounts, and account updates • Identify denied claims, underpayments, overpayments, and payment discrepancies • Reconcile insurance payments against remittance reports and patient accounts • Review outstanding balances, investigate account discrepancies, and maintain patient ledgers and account notes • Support month-end reconciliation activities • Contact insurers or use payer portals to follow up on delayed, denied, partially paid, or unresolved claims • Assist with patient billing inquiries and prepare account information for billing follow-up • Maintain documentation, trackers, spreadsheets, claim logs, billing reports, and reconciliation records • Manage electronic communications with medical practices, referral sources, insurers, and approved healthcare stakeholders • Prepare and send approved patient visit, referral, intake, assessment, progress, attendance, treatment, discharge, and insurance documentation • Ensure communications are accurate, professional, timely, confidential, and sent through approved channels • Escalate complex billing, privacy, clinical, or communication matters to management or the appropriate clinician • Comply with privacy, confidentiality, HIPAA, Bermuda PIPA, and client data-handling requirements • Report suspected privacy breaches or unauthorized disclosures immediately • Deliver services under an independent contractor agreement, Master Services Agreement, and Statement of Work

🎯 Requirements

• Minimum 2 to 3 years of experience in medical administration, medical billing, insurance verification, or healthcare revenue cycle support • Experience with insurance claims, remittance posting, payment reconciliation, and patient accounts • Experience communicating with medical practices, referral sources, insurers, and healthcare administrative teams • Strong understanding of insurance terminology, Explanation of Benefits, claim processing, payer workflows, and medical billing procedures • Working knowledge of privacy and confidentiality requirements relating to patient information, including HIPAA principles and Bermuda PIPA requirements • Excellent attention to detail and accuracy • Strong written and verbal English communication skills • Ability to maintain confidentiality and handle sensitive patient, clinical, insurance, and financial information appropriately • Strong organizational and time management skills • Experience working independently in a remote environment • Proficiency with medical billing and practice management systems • Proficiency with payer and insurance carrier portals • Working knowledge of Google Workspace and Microsoft Office • Experience with email and secure communication platforms • Proficiency with Google Sheets, Excel, internal claim trackers, billing reports, and reconciliation logs • Near Native English accent preference • Region preference: Philippines • Healthcare, physical therapy, or medical practice experience preferred

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • Remote work • Flexible scheduling aligned with client-preferred hours, subject to mutual agreement • Contractor compensation processed through 20four7VA according to engagement terms

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