Intake Case Manager

🔥 16 hours ago

🌐 Argentina, United States – Remote

🇦🇷 Argentina – Remote 🇺🇸 United States – Remote

💵 $1.2k / month

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Ward Law Group, PL

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 B2C

⚖️ Legal

⚕️ Healthcare Insurance

B2C • Legal • Healthcare Insurance

The Ward Law Group, PL is a dedicated personal injury law firm committed to providing expert legal representation for victims of negligence in various injury cases, including car accidents, truck accidents, and wrongful death. With a strong focus on serving the Hispanic community, the firm prides itself on its extensive experience and proven track record of securing over $500 million in settlements for clients. The attorneys at The Ward Law Group emphasize client-focused representation, ensuring each client receives personalized attention throughout the legal process.

📋 Description

• Manage a caseload of personal injury clients from intake through case progression • Apply knowledge of bodily injury claims and pre-litigation case management processes • Identify cases eligible for Full Demand, Quick Demand, or Global Demand and submit them to the appropriate department • Review and submit potential production cases for attorney evaluation • Qualify clients for Personal Injury Protection (PIP) benefits • Assist clients with property damage matters, including loss of use and diminished value claims • Communicate with insurance adjusters and carriers to obtain coverage and claim information • Monitor and follow up on client medical treatment and case progression • Request, obtain, and organize medical records, bills, and supporting documentation • Maintain accurate adjuster and insurance information within Litify • Submit applicable subrogation and attorney lien documentation • Document all case activity thoroughly and accurately in Litify • Maintain frequent communication with clients, answer questions, and provide updates regarding their case status • Ensure cases are properly prepared for attorney review and discharge when appropriate

🎯 Requirements

• Bilingual English/Spanish required • 1+ years of experience as an Intake Case Manager or Personal Injury Case Manager in a plaintiff personal injury law firm • Demonstrated experience handling bodily injury claims, pre-litigation case management, property damage claims, PIP, medical records and bill collection, insurance communications, subrogation matters, attorney liens, and demand preparation • Proficiency with Litify, Salesforce, or similar case management systems • Excellent client communication, organization, and case management skills • Ability to manage a high-volume caseload independently