Senior Case Manager

🔥 0 minutes ago

🌐 Argentina, Costa Rica – Remote

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💵 $1.6k - $2k / month

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 7%

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🗣️🇪🇸 Spanish Required

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Logo of The Ward Law Group, PL

The Ward Law Group, PL

51 - 200 employees

Founded 2012

👥 B2C

⚖️ Legal

⚕️ Healthcare Insurance

B2C • Legal • Healthcare Insurance

The Ward Law Group, PL is a dedicated personal injury law firm committed to providing expert legal representation for victims of negligence in various injury cases, including car accidents, truck accidents, and wrongful death. With a strong focus on serving the Hispanic community, the firm prides itself on its extensive experience and proven track record of securing over $500 million in settlements for clients. The attorneys at The Ward Law Group emphasize client-focused representation, ensuring each client receives personalized attention throughout the legal process.

📋 Description

• Support plaintiff personal injury cases from intake through resolution under attorney supervision • Apply expert knowledge of the bodily injury claims process • Manage an average caseload of 80 to 120 personal injury cases • Meet or exceed settlement and treatment goals within established case lifecycle timelines • Handle insurance communications, medical treatment coordination, and claim management • Coordinate with clients, medical providers, insurance carriers, and attorneys • Maintain accurate, complete, and current case documentation and activity records in Litify • Assist with case-related activities and legal support functions • Communicate with clients in English and Spanish as needed • Monitor claim status and proactively follow up on outstanding items • Ensure compliance with firm procedures, documentation standards, and case management best practices

🎯 Requirements

• Minimum 2 years of recent experience in plaintiff personal injury case management • Experience handling personal injury claims, including no-fault, bodily injury (BI), and uninsured/underinsured motorist (UM/SUM) claims • Experience working in a plaintiff personal injury law firm • Fluent in English and Spanish • Strong organizational, communication, and case management skills • Ability to work independently and manage a full caseload in a remote environment • Prior experience using Litify or Salesforce preferred • Independent contractor engagement, not employment • Contractor must supply own equipment and workspace • Computer: Windows 11 with Intel i5 8th generation or newer/equivalent, 16 GB RAM, 256 GB SSD; or macOS 14 Sonoma or newer with Apple Silicon or Intel i5, 16 GB RAM, 256 GB SSD • Device must be used solely by the contractor • Internet: minimum 30 Mbps download and 15 Mbps upload, latency under 100 ms, private password-protected network; public Wi-Fi not permitted • USB noise-cancelling headset with microphone • Webcam capable of clear video • Full-disk encryption, automatic security updates, active endpoint protection, and screen lock after no more than 10 minutes idle • Applicant data must be stored only in firm-designated systems

🏖️ Benefits

• Remote work • Flexible work arrangement • None of the following employee benefits are provided: paid time off, healthcare, retirement, or other employee benefits • Contractors supply their own equipment, software, internet connection, and workspace

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Pre-litigation case manager supporting a US-based personal injury practice. Managing claims, documentation, insurance communications, and client follow-up remotely across Latin America.

🗣️🇪🇸 Spanish Required