Director, Product – B2B

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🕒 March 14

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Logo of A Place for Mom

A Place for Mom

501 - 1000 employees

Founded 2000

🏪 Marketplace

👥 B2C

Marketplace • B2C

A Place for Mom is a U. S. -based senior care referral and marketplace that helps families find, compare, and arrange senior living and home care options, including assisted living, memory care, independent living, nursing homes, and home care providers. The company connects families with local senior living advisors, publishes guides, reviews and awards, and offers tools like cost calculators and personalized recommendations. Its service is free to families and is funded by participating senior living communities and home care providers.

📋 Description

• Define and validate the agency strategy for the Home Care business, aligned to company growth and mission goals. • Identify opportunities to differentiate our customer tools, drive customer ROI, and achieve high customer retention and satisfaction. • Champion innovation by staying ahead of consumer trends, technology, and data insights that shape product direction. • Translate strategy into actionable roadmaps, prioritizing initiatives that drive meaningful business and customer outcomes. • Partner with engineering, design, and marketing to deliver high-quality, data-informed consumer experiences at scale. • Measure success through key performance indicators tied to growth, engagement, conversion, and customer satisfaction. • Collaborate with senior leadership across the organization to ensure alignment, clarity, and shared ownership of results. • Act as the voice of the agency across the business, advocating for empathy, insight, and impact in every decision.

🎯 Requirements

• 10+ years of progressive product management experience, with at least 3+ years in a senior leadership role driving consumer-facing products at scale. • Proven success defining product vision, strategy, and roadmap for high-growth, digital customer experiences. • Demonstrated ability to translate customer insight and data into impactful product outcomes that move key business metrics. • Deep experience leveraging analytics, experimentation, and customer research to guide product decisions and measure impact. • Strong track record of delivering business results through collaboration, influence, and disciplined execution. • Exceptional communication and storytelling skills, with the ability to inspire teams and stakeholders around a shared vision. • Experience in marketplaces, health tech, or mission-driven organizations a strong plus.

🏖️ Benefits

• 401(k) plus match • Dental insurance • Health insurance • Vision Insurance • Paid Time Off

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