Project Change Management Specialist

🕒 6 days ago

🇺🇸 United States – Remote

💵 $101.2k - $126.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Change Management

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Woolpert

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1911

🏛️ Government

💰 $2.9M Venture Round on 2022-11

Architecture, Engineering & Construction • Government • Mining & Energy

Woolpert is a leading global geospatial and engineering services provider specializing in delivering cutting-edge mapping, analysis, and modeling solutions. With expertise in urban planning, environmental analysis, asset maintenance, and smart city initiatives, Woolpert utilizes advanced technologies such as Aerial LiDAR and 3D modeling to support sectors like government, mining, and energy. They significantly contribute to data-driven decision-making and enhance operational efficiency in various projects worldwide.

📋 Description

• Lead the planning, scoping, and execution of complex Google Workspace deployment and optimization programs. • Act as the primary point of contact for client leadership, ensuring transparent communication, risk mitigation, and alignment on deliverables. • Manage cross-functional teams (technical engineers, data migration specialists, and trainers) to ensure flawless execution. • Define, track, and own delivery satisfaction metrics, proactively pivoting strategies to address client friction points. • Manage multiple projects and priorities simultaneously. • Design and execute comprehensive change management strategies (communication, training, and resistance management) tailored to unique client cultures. • Conduct stakeholder analysis and change impact assessments to anticipate user friction during the transition to Google Workspace. • Build and nurture internal "Google Guides/Champions" networks within client organizations to drive grassroots peer-to-peer learning. • Move clients beyond basic email/calendar usage, coaching them on how to leverage Google Workspace (Docs, Drive, Meet, Chat, AppSheet) to transform their daily collaboration.

🎯 Requirements

• 5+ years of experience managing complex IT programs, with at least 3 years specifically focused on Google Workspace deployments and Change Management. • Change Management certification (e.g., Prosci, CCMP). • Project Management certification (e.g., PMP, Agile/Scrum). • Google Workspace Professional Administrator or Deployment Specialist credentials. • Cloud Digital Leader. • Deep, practical knowledge of the Google Workspace ecosystem, its security/governance models, and its collaborative capabilities. • Exceptional empathy, active listening, and communication skills. You must be able to translate complex technical shifts into clear, benefit-driven narratives for non-technical users. • Experience defining and tracking KPIs related to project health, user adoption rates, and customer satisfaction.

🏖️ Benefits

• Freedom to Work program: Set your own schedule and location (as appropriate). • Principal program: Earn the opportunity to become an owner of the firm. • Flexible paid time off/vacation: Take time off when it makes sense for you and your team. • Career development: Explore a wide range of learning and growth opportunities within and across industries. • Health, life, vision, and dental insurance: Cover all your medical bases. • Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!