Operations Specialist

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🕒 May 15

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AB Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

👥 HR Tech

📋 Compliance

🤝 B2B

HR Tech • Compliance • B2B

<AB Global> is a provider of comprehensive employment background screening and verification services that help employers make compliant hiring decisions. The company offers criminal and civil record searches, identity and consent-based verification (CBSV), employment and education verifications, drug and occupational health testing (including DOT services), fingerprinting, ongoing monitoring solutions, and integrations with ATS and other systems. AB Global emphasizes compliance and client support—maintaining PBSA accreditations and providing training through its Screening University—while serving a wide range of industries with concierge-style, FCRA-certified screening expertise.

📋 Description

• Coordinate contact with education institution, employers, and references of person • Conduct online research with public and private resources • Input accurate and verified information into the internal background screening application • Accurately use time management to perform tasks in a timely manner to support client needs and timeframes • Serve as backup for all operations support, when needed • Handling and answering calls that include from clients, customers, return calls, and troubleshooting application calls • To take on needed tasks as designed by management, when needed for additional support

🎯 Requirements

• High school diploma or equivalent • Excellent verbal and written communication skills • Ability to work independently and collaboratively in a team environment • Knowledge of the FCRA and other regulatory requirements • Experience in background checks and or pre-employment screening industry • Ability to work in a team environment • 2 or more years’ experience in customer service • Experience in remote working