Sales Specialist

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Presentation and marketing of our aesthetic products (medical devices) by phone to specialist physicians. • Communication with our customers via various channels such as phone, email and virtual conference tools to build strong customer relationships and achieve sales targets. • Meeting or exceeding the financial/sales targets for the assigned Inside Sales (remote) territory. • Increasing market share in the assigned territory. • Convincing customers using competitor products to switch, identifying and acquiring new customers, expanding existing customers, and winning back lost customers. • Actively qualifying and generating leads. • Realizing cross-selling opportunities. • Planning and implementation: responsibility for the entire sales cycle, from first contact with potential customers to closing and long-term customer retention. • Planning and conducting remote customer appointments, as well as careful follow-up; providing technical information, presentations and marketing of the respective products to office-based physicians and hospital specialists. • Planning and conducting outbound calls, as well as handling inbound calls. • Qualifying leads and continuously profiling and assessing customer potential. • Revenue-maximizing annual planning for the respective remote territory with a focus on strategic territory management. • Analyzing the market regarding the sales development of our own product and competitors’ products, identifying potentials and critical trends. • Effective and targeted use of marketing materials to convincingly communicate core messages, product differentiation and the differentiation of our brands versus competitors. • Focused implementation of product claims and alignment of own activities with marketing plans and sales cycles, including strategic orientation and tactics (implementation of the brand strategy). • Professional reporting: timely and proper completion of all administrative tasks and fulfillment of KPIs.

🎯 Requirements

• Completed training qualifying you to work as a medical device consultant. • Successfully completed commercial or scientific training, pharmaceutical representative training, or the required expertise according to § 75 of the German Medicines Act (Arzneimittelgesetz). • Basic knowledge of GxP. • At least two years of experience in customer service, preferably at least one year in telephone-based service. • Willingness to be trained in telephone sales. • Strong affinity for the aesthetics industry. • Very good German language skills, both spoken and written. • Good English skills desirable. • High degree of customer centricity to achieve a high level of customer/patient satisfaction. • Strong persuasive skills, with a presentation- and closing-oriented personality, excellent communication skills and a team player mindset. • High level of agility and willingness to continuously adapt to changing market conditions and to innovate and proactively adjust your working methods. • Strong digital competence and confident use of digital solutions (Veeva CRM and CLM, XPM, WebEx, etc.) as well as MS Office user skills. • Willingness for continuous professional development. • Ability to present complex scientific matters in a target-group appropriate way and to discuss them with different customer groups. • High level of motivation and energy to pursue and achieve goals. • Excellent performance management skills to continually optimize sales target achievement. • Strong analytical skills combined with creativity. • Flexibility, commitment and team spirit.

🏖️ Benefits

• A varied role working from home where you can truly make an impact. • An open corporate culture. • Attractive compensation. • Intensive onboarding with a dedicated mentor. • Flexible working-time models for a healthy work–life balance. • Corporate health management with comprehensive health and sports programs. • Employee social benefits. • Diverse career opportunities within an internationally positioned company. • Attractive professional development opportunities.