Junior SAP Support Specialist – Ariba, Concur

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🔥 49 minutes ago

🗣️🇩🇪 German Required

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Logo of accesa.eu

accesa.eu

1001 - 5000 employees

Founded 2003

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Accesa is a leading technology company that has been a trusted IT partner since 2004. Specializing in custom software development, application modernization, cloud solutions, data analytics, AI, and cybersecurity, Accesa helps businesses across diverse industries including retail, manufacturing, and finance. The company is known for its customer-centric approach, providing tailored solutions that drive innovation and growth for its clients. With a focus on digital transformation, Accesa builds strong, flexible, and collaborative partnerships, ensuring high-quality service delivery and customer satisfaction. Their services span intelligent workplace solutions, business hyperautomation, and comprehensive managed operations, making Accesa a reliable choice for future-ready organizations.

📋 Description

• Provide functional support for SAP Ariba and Concur applications • Handle incidents, service requests, and user inquiries • Investigate, troubleshoot, and resolve application issues • Work closely with client stakeholders and internal teams • Maintain support documentation and contribute to continuous improvement efforts

🎯 Requirements

• Excellent communication skills in German and English • Experience in customer support, helpdesk, application support, or ticket handling • Analytical thinking and troubleshooting skills • Strong attention to detail • Structured approach to work • Excellent organizational and time management skills • Customer-focus mindset • Excellent collaboration skills • Proactive and independent mindset • Reliability and accountability • Regular use of AI tools to improve productivity • Ability to use AI tools responsibly • Basic understanding of SAP solutions or similar business applications (nice to have)

🏖️ Benefits

• Medical benefits • Gym support • Personalised fitness options • Team events • Healthy Habits Club

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