Registration Specialist

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🕒 June 2

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Access TeleCare

201 - 500 employees

Founded 2004

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Telecommunications • Healthcare

Access TeleCare is the largest provider of acute specialty telemedicine services in the United States, serving over 216 million people across nearly 15,000 zip codes. The company partners with hospitals and healthcare systems to deliver clinically excellent telemedicine programs in various specialties, including behavioral health, neurology, cardiology, and infectious disease. Access TeleCare integrates advanced technology with dedicated pools of licensed specialty physicians to enhance patient care and streamline clinical operations, bridging the gap between virtual and bedside care.

📋 Description

• Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare’s billing system • Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools • Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies • Escalate complex coverage or registration issues to management or the billing department as needed • Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling • Other duties as assigned

🎯 Requirements

• High school diploma required • A minimum of 1-2 years’ experience in Revenue Cycle, Registration and Medical Billing • Solid understanding of registration and billing • Knowledge of medical terminology, anatomy, and physiology • Must also have a focus on regulatory and billing requirements • Ability to maintain confidentiality • Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments • Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems • Ability to work effectively under deadlines and self-manage multiple projects simultaneously • Strong analytical, organizational, and time management skills • Flexibility, detail-oriented, and adaptability in a fast-paced environment • Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment • Must be able to remain in a stationary position 50% of the time

🏖️ Benefits

• 100% Remote Work • Health Insurance (Medical, Dental, Vision) • Comprehensive benefits – health, dental, vision, life, and 401(k) • Paid Time Off, Sick Leave, and wellness days – we value performance and balance • Culture of ownership, transparency, and results – where the best ideas rise

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