Director, Business Development – Air Partner Relations

🔥 23 hours ago

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• The Director, Business Development- Air Partner Relations will be responsible for driving strategies that optimize advisor and branch participation and deliver measurable revenue growth. • Champion initiatives that strengthen supplier partnerships, enhance client success, and align with Internova’s broader objectives. • Collaborate cross-functionally to ensure operational excellence and position GTC as a market leader in air and GDS solutions. • Assist with management during high-level negotiations of GDS hosting agreements with Associate ARC Branches, ensuring optimal terms and timely financial reconciliation to maximize profitability. • Recommend and implement strategies that align suppliers and BU clients to drive incremental revenue and strengthen performance. • Oversee the onboarding and integration of Associate ARC branches, ensuring compliance, operational efficiency, and seamless access to airline agreements. • Facilitate monthly Air Branch strategy sessions, providing actionable insights and detailed override performance reports to branch owners to unlock growth opportunities. • Serve as a key representative for air programs at company/industry events, articulating program value to clients and supplier partners to foster engagement and loyalty. • Assist with the annual budget forecasting for air, car, and GDS revenue streams, ensuring alignment with organizational goals and market trends. • Coordinate quarterly business reviews with supplier partners, delivering data-driven performance insights and actionable strategies to address gaps and accelerate mutual growth. • Drive sponsorship opportunities and collaborate with events and industry relations teams to maximize funding opportunities and enhance supplier visibility. • Assist in GDS relationships on behalf of Internova, auditing compliance and ensuring accurate reporting of segment production to Finance.

🎯 Requirements

• Bachelor’s degree in Marketing, Advertising, Business Administration or equivalent • 7+ years’ experience in the travel industry • Possess a strong understanding of how ARC, IATAN, and the GDS work • 7+ years of customer service experience with the ability to handle the escalated service issues and push preferred partners to provide resolution • 5+ years of delivering corporate air growth strategy • Strong strategic, analytical, and problem-solving abilities • Knowledge of GDS, NDC • Knowledge of Fare Calculation / Fare Distribution / Fare Rules • Knowledge of Exchange & Refund • Extensive fare and ticketing knowledge • Proficient with interpretation of fare ladders • Knowledge of IATA rules and fare regulations • Experience with analyzing most competitive fare with best commission opportunity • Proficient with commission contract vocabulary and application • Quantitative skills to analyze and evaluate proposals/contracts which results in mutually beneficial outcomes for members and headquarters • Excellent communication skills including presentation skills, writing skills, etc. • Highly organized and efficient individual with a keen eye for detail • Strong Microsoft office skills: Excel, Word and PowerPoint • Ability to travel as required

🏖️ Benefits

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance