ACC Premiere
1001 - 5000 employees
🍽️ Food & Beverage
🏥 Healthcare
📦 Logistics
Food & Beverage • Healthcare • Logistics
ACC Premiere is a contact center and customer experience outsourcing firm that provides high-touch customer support, technical troubleshooting, crisis management, and sales support for consumer brands. The company implements and customizes CRM systems, leverages AI-powered contact center solutions, cloud telephony, analytics, and process re-engineering to deliver actionable insights and improve lifetime customer value. ACC Premiere partners with enterprise CPG, food & beverage, healthcare/pharma, retail and DTC brands to manage consumer affairs, recalls, and volume surges while optimizing performance and compliance.
Customer Service Representative
Job not on LinkedIn
🔥 12 minutes ago
🏈 Ohio, Tennessee – Remote
💵 $11 - $12 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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ACC Premiere
1001 - 5000 employees
🍽️ Food & Beverage
🏥 Healthcare
📦 Logistics
Food & Beverage • Healthcare • Logistics
ACC Premiere is a contact center and customer experience outsourcing firm that provides high-touch customer support, technical troubleshooting, crisis management, and sales support for consumer brands. The company implements and customizes CRM systems, leverages AI-powered contact center solutions, cloud telephony, analytics, and process re-engineering to deliver actionable insights and improve lifetime customer value. ACC Premiere partners with enterprise CPG, food & beverage, healthcare/pharma, retail and DTC brands to manage consumer affairs, recalls, and volume surges while optimizing performance and compliance.
📋 Description
• Consult with customers to understand their needs and determine the best option. • Have excellent verbal communication skills • Ability to adapt to different types of customers and use positive language to represent yourself and the Company • Use excellent customer service skills to handle escalated customer interactions
🎯 Requirements
• Minimum of 2 years customer service experience in a call center environment • Experience supporting brand products and services • Positive and professional demeanor • Excellent written and verbal communication skills • High school diploma required; college education preferred • Experience with diagnosing and troubleshooting • Familiarity with supporting consumer products and/or services.
🏖️ Benefits
• Health, dental, vision, and life insurance • 401(k) • Daily Pay • Employee assistance program • Gym membership subsidy • Referral Program
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