Sales Supervisor

🕒 September 10

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of ACERTA! Promotora

ACERTA! Promotora

51 - 200 employees

Founded 2016

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

ACERTA! Promotora is a financial services company that specializes in providing personal credit solutions such as credit lines and loans tailored for both individuals and retailers. The company offers flexible payment options, easy approval processes, and personalized customer service to meet clients' financial needs. Located in Santo Cristo, Rio Grande do Sul, Brazil, ACERTA! aims to simplify access to credit and assist clients in resolving their financial challenges through suitable products.

📋 Description

• Lead, support, and develop the support team • Evaluate team performance and provide regular feedback • Engage the team and help foster an environment conducive to achieving results • Provide direct support to sales teams in marketing and selling products • Develop products offered through partner banks • Identify new opportunities, products, tools, and technologies applicable to the business • Develop monthly sales and performance strategies • Track targets, performance indicators, and quality metrics • Monitor the market and competitors’ activities • Develop and strengthen strategic partnerships • Manage conflicts and support decision-making • Ensure compliance with policies related to marketed products • Ensure quality and compliance in product offerings • Ensure compliance with labor regulations and standards of conduct • Participate in alignment meetings with management

🎯 Requirements

• Bachelor’s degree completed • At least 2 years of experience in related activities • Experience in people management and target tracking • Knowledge of CRM systems • Ability to analyze data and performance indicators • Knowledge of negotiation techniques • Experience in team training and development • Knowledge of the products or services being marketed • Ability to analyze the market and competition • Experience in strategic planning (preferred) • Experience in recruitment and selection (preferred) • Experience tracking and interpreting sales performance indicators (preferred) • Knowledge of the financial market or products offered by partner banking institutions (preferred) • Willingness to travel • Results-oriented mindset • Clear and assertive communication • Ability to develop and engage people • Strategic thinking • Confidence in making decisions • Negotiation skills • Customer focus • Emotional intelligence • Proactivity • Organization and accountability • Ability to manage and collaborate with different teams

🏖️ Benefits

• Meal allowance • National health insurance • Commission plan • Birthday month day off • Collaborative, people-focused environment with genuine growth opportunities • TotalPass • Competitive salary

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