Senior Cloud Partner Success Manager

🔥 0 minutes ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acronis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

Cybersecurity • SaaS • B2B

Acronis is a cyber protection company that provides integrated backup, disaster recovery, and cybersecurity solutions delivered as cloud-native and on-premises software. It offers endpoint protection (EDR/XDR), anti-malware, email and Microsoft 365 protection, RMM and PSA tools, and MSP-focused multi-tenant management to enable service providers and businesses to detect, respond, and recover from cyberthreats. Acronis operates globally with compliant data centers, certifications, and a platform designed to consolidate backup, security, and IT management into a single solution.

📋 Description

• Conduct territory analysis and planning for dedicated geographies to identify top potential partners • Develop relationships with key decision makers on the partner side and maintain regular contact with partners based on priority • Align with Acronis Cloud Distributors for joint channel enablement activities and drive quarter-over-quarter cloud revenue growth through assigned partners • Train new and existing partners on current and new products • Support new partners in business and technology development through onboarding and enablement • Perform account planning with all managed partners • Motivate and enable partners to sell Acronis services to existing customers, attract new customers, and retain existing customers • Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the partner lifecycle • Drive upsell and cross-sell initiatives to increase new-services attach rate • Coordinate internal resources, including Presales and Technical Support, to help partners grow • Profile managed partners and maintain Partner Passport data with at least 80% of fields completed • Lead partner lifecycle management through regular education, evangelization, and commitment-focused activities • Track KPIs including revenue from signed partners, partner churn rate, and number of Acronis services sold through partners

🎯 Requirements

• 5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor) • Fluent English, both written and verbal • Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols • In-depth channel and field sales experience with an understanding of the cloud market business model • Strong presentation, communication, and planning skills • Strong internal customer focus with desire to learn all aspects of the business • High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy • Strong written and verbal communication and interpersonal skills • Outstanding organizational, problem solving, and multi-tasking skills • Collaborative, team-player with a commitment to succeed and never give up attitude • Self-motivated, proactive, and able to work with minimal supervision