Sales Representative

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March 24

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Adapting Social

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B2B • B2C • eCommerce

Adapting Social is a full-service digital marketing agency dedicated to building brand credibility and increasing revenue and visibility for businesses. With over 25 years of experience, it specializes in creating multi-channel marketing strategies, including web design, social media marketing, and SEO. The company aims to adapt to the ever-changing digital world, providing services to drive brand growth and customer engagement.

11 - 50 employees

Founded 2010

🤝 B2B

👥 B2C

🛍️ eCommerce

📋 Description

• Engage Warm/Cold Leads: Reach out to warm leads from the WIX platform, helping them understand how our services can meet their needs. • Build Relationships: Connect with small business owners, understand their challenges, and present tailored digital marketing solutions. • Sales Process Management: Guide prospects through the sales process, from initial contact to closing the deal. • Client Communication: Use empathy and active listening to build trust and long-term relationships with clients. • Collaborate with the Team: Work closely with our marketing/leadership teams to ensure client satisfaction and smooth onboarding. • CRM Management: Keep track of your leads, interactions, and progress using our CRM system. • Responsibilities for Warm Leads Initial Contact: Respond to inbound inquiries promptly via phone, email, or chat. • Qualify the lead by understanding their specific needs, business goals, and pain points. • Nurturing the Lead: Provide tailored solutions by presenting relevant services (e.g., SEO, PPC, social media management, etc.) • Answer any questions or concerns the lead has about services, pricing, or timelines. • Schedule and conduct discovery calls or meetings to dive deeper into the lead’s objectives. • Proposal and Follow-up: Create and send custom proposals based on the lead’s needs. • Follow up persistently and consistently until a decision is reached, leveraging email, phone, and LinkedIn communication. • Maintain open communication throughout the proposal phase to address any last-minute objections or needs. • Closing the Deal: Negotiate pricing and contract terms. • Secure agreements and ensure all relevant paperwork is completed. • Ensure a smooth handoff to the account manager or onboarding team once the deal is closed. • Client Onboarding Assistance: Collaborate with the onboarding team to ensure the new client is set up for success, attending meetings if necessary. • CRM and Reporting: Keep CRM software updated with lead status, activities, and notes. • Report on lead status, deal progress, and closed sales to management. • Responsibilities for Cold Leads/Outreach Prospecting: Research and identify potential prospects through digital tools, social media, industry publications, and networks. • Build and maintain a target list of companies and contacts. • Utilize CRM systems to track and organize outreach efforts. • Signing up and attending trade shows that are industry specific. • Joining networking group and attending networking events. • Cold Outreach: Initiate outreach via cold calls, cold emails, LinkedIn messages, or direct mail. • Develop personalized outreach messages that highlight how the agency’s services can address the prospect’s potential pain points. • Follow a multi-touchpoint approach, using various platforms to build brand awareness. • Lead Qualification: Qualify cold leads through discovery questions to assess fit for the agency's services. • Move qualified leads into the sales pipeline and schedule discovery or qualification calls. • Pitching: Present the agency’s services, case studies, and relevant success stories during cold outreach. • Tailor the sales pitch to the prospect’s specific industry or business challenges. • Relationship Building: Maintain regular contact with prospects who show initial interest but aren’t ready to commit. • Engage in follow-up sequences to nurture leads and stay top of mind for future business opportunities. • CRM and Outreach Reporting: Record all outreach activities, responses, and progress in CRM. • Provide outreach activity reports, including the number of contacts made, follow-ups scheduled, and opportunities generated. • Feedback and Continuous Improvement: Collect feedback from cold outreach efforts to adjust strategies for improving response and conversion rates. • Continuously refine and optimize cold email scripts, call scripts, and outreach strategies.

🎯 Requirements

• Strong desire to help small businesses grow through effective digital marketing. • Excellent communication and interpersonal skills, focusing on empathy and active listening. • Self-motivated, with the ability to work independently in a remote setting. • No formal education is required—just a passion for sales and helping others. • Must be authorized to work in the U.S. and live in any U.S. city. • Prior sales experience is a plus, but not required. • Basic understanding of digital marketing services (SEO, social media, web design) is preferred but not necessary. • Ability to quickly learn new tools and software, including CRMs and lead generation platforms. • Strong organizational skills and the ability to manage multiple leads and tasks simultaneously. • Positive attitude and the ability to handle rejection with resilience. • PipeDrive knowledge

🏖️ Benefits

• Unlimited Vacation Time • Gladiator of the Year, Winning a $3,000 Vacation (peer-nominated) • Winter Break from Christmas to New Year's • Generous Holiday Observances Including Your Birthday • Rewards for Every Work Anniversary • 401k Plan with company 2% matching after 12 months of full-time employment • A Remote and Hybrid Working Model • Comprehensive Insurance Plans • 12 Weeks of Parental Leave (adoption, fostering, and surrogacy included) • Access to Family Building and Fertility Benefits (up to 100% Coverage) • Bereavement Leave: Pregnancy Loss • Bereavement Leave: Family Loss • Pet Insurance • Auto Insurance with Farmers Insurance • Home Insurance with Farmers Insurance • Identity Theft Protection with TransUnion • Health and Wellness reimbursement • Education Benefits