Client Account Manager, Engineering

Job not on LinkedIn

September 13

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

💵 $185k - $215k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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AECOM

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Construction • Engineering • Sustainability

AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.

10,000+ employees

Founded 1990

📋 Description

• Serve as the primary point of contact between AECOM and the Tennessee Department of Transportation, fostering a strong and collaborative partnership • Develop an in-depth understanding of the Department's transportation objectives, initiatives, and challenges to provide tailored solutions and services • Collaborate with internal teams to ensure the accurate interpretation and execution of the Department's requirements and expectations • Facilitate regular meetings and communication channels with the client at multiple levels to review project progress, address concerns, and gather feedback • Manage the successful delivery of projects by aligning AECOM’s global resources and ensuring resources adhere to local transportation regulations, safety standards, and contractual obligations • Monitor the Department's needs and trends within the transportation industry, providing insights and recommendations for strategic initiatives • Identify opportunities for expanding the scope of services offered to the Department and collaborate with sales teams to develop proposals • Coordinate with technical teams to ensure that solutions align with the Department's goals and regulatory requirements • Prepare comprehensive reports and presentations for AECOM leadership highlighting project status, key sales metrics, and areas for improvement • Lead efforts to resolve any escalated issues or disputes in a diplomatic and timely manner, collaborating with internal teams to find solutions • Stay current with changes in transportation policies, regulations, and industry trends that may impact TDOT's projects or objectives • Maintain accurate and organized records of all client interactions, communications, and project-related documentation • Organize and participate in relevant industry conferences, workshops, and networking events to represent the organization and foster relationships

🎯 Requirements

• BA/BS in Civil Engineering or related field with 10 years of relevant experience or demonstrated equivalency of experience and/or education, including 2 years of leadership • Proven experience as a Client Account Manager, TDOT Project Manager or in a similar client-facing role within the Tennessee transportation market • Proven knowledge of TDOT standards, policies, regulations, and procedures within a government context • Tennessee Professional Engineering License preferred • Excellent communication, proposal preparation, and interpersonal skills • Strong history managing the execution of complex transportation projects and programs, preferably for TDOT • Analytical mindset with the ability to interpret data and provide actionable insights • Ability to navigate bureaucratic processes, manage government expectations, and ensure compliance • Proficiency in using client relationship management tools and software to track project progress and manage client relationships • Demonstrated ability to work independently, manage multiple initiatives simultaneously, and prioritize tasks effectively • Strong problem-solving skills and a proactive approach to addressing challenges and finding solutions • US work authorization required; Sponsorship for US employment authorization is not available now or in the future for this position

🏖️ Benefits

• Competitive salary and performance-based incentives. • Comprehensive benefits package, including health insurance, retirement plans, and more. • Opportunity to make a meaningful impact on transportation projects. • Professional development opportunities to stay updated on changing government regulations and industry trends. • Collaborative and dynamic work environment that values innovation and teamwork. • Relocation assistance is available for this position. • Medical, dental, vision, life, AD&D, disability benefits. • Paid time off and leaves of absence. • Voluntary benefits and perks, flexible work options. • Well-being resources and employee assistance program. • Business travel insurance and service recognition awards. • Retirement savings plan and employee stock purchase plan.