AECOM
10,000+ employees
Founded 1990
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.
Employee Services Coordinator – Onboarding
Job not on LinkedIn
🔥 1 minute ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
AECOM
10,000+ employees
Founded 1990
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.
📋 Description
• Manage pre- and post-hire activities with guidance • Resolve employee queries accurately and promptly, escalating issues as needed • Prioritize urgent requests while multitasking across multiple issues • Build and maintain relationships with customers, stakeholders, and onshore partners • Provide guidance and support for pre- and post-hire activities • Maintain customer service, confidentiality, quality, SLA, process, policy, audit, and regulatory standards • Manage electronic personnel files and document storage according to standard protocols • Use Workday, SmartRecruiters, and Employee Center HR systems • Interpret and explain company policies when resolving inquiries • Contribute to SOP/DTP maintenance and continuous improvement initiatives • Provide input to incident reports to support issue investigation and process improvement
🎯 Requirements
• Bachelor's degree preferred • 2 years of relevant professional experience in Human Resources Services in a Shared Services/BPO Industry • Intermediate proficiency in MS Office tools • Basic knowledge and understanding of Human Resources Processes and Operations • Experience working with HR systems, preferably Oracle and Workday • Willingness to work a midshift schedule and 3 days onsite per week • Ability to communicate and collaborate effectively with internal and external customers • Ability to maintain good customer relationships and respond to customer needs • Thorough and meticulous approach to reports, tasks, and documentation • Ability to address basic process issues and suggest applicable solutions
🏖️ Benefits
• Medical, dental, vision, life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits • Perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Award-winning training and development programs • Resources to expand technical expertise and leadership skills
Apply Now
