Senior Manager, Accounts Management

🕒 February 6

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Affirm

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• You will own and lead Affirm’s largest relationships with our international partners to build connections, drive growth and oversee long-term strategy across multiple business units. • You will be responsible for defining and driving the strategic vision for the partnership, aligning joint priorities with Affirm’s broader goals, and influencing senior stakeholders on both sides. • You will develop and execute multi-year growth roadmaps, including product integrations, co-marketing strategies, and go-to-market expansions that drive significant GMV, revenue, and user acquisition. • You will analyze partner performance and recommend programs to increase product adoption, grow awareness and visibility, and sell into expansion opportunities. • You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results. • Manage customer health to ensure overall customer satisfaction and business results

🎯 Requirements

• 10+ years of B2B client-facing experience; preferably in a tech or fintech environment. • Excellent customer relationship management skills with the ability to lead and grow complex, strategic partnerships at the executive level. • Experience in driving and managing cross-functional, multi-stakeholder initiatives with high attention to detail. • Strong written (e.g. proposals, memos, e-mails) and verbal communication (e.g. presenting) skills, with the ability to influence senior stakeholders and executive audiences. • Excellent analytical abilities, including the ability to suss out key data points and trends, and report out to internal and external stakeholders. • Experience structuring, negotiating, and closing large-scale commercial contracts. (e.g., RFPs, renewals, and multi-year agreements) • Ability to adapt quickly to changing priorities, take initiative, and go beyond defined responsibilities to drive success of projects and the broader team. • Ability to craft compelling value propositions, deliver persuasive presentations, and drive engagement with stakeholders to achieve business objectives. • Knowledge of consumer finance offerings, SaaS solutions, and e-commerce preferred. • Comfortable using Salesforce and BI tools.

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount