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CRM Analyst

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Agência F2F's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Agência F2F

Agência F2F

51 - 200 employees

Founded 2013

📣 Marketing

🤖 Artificial Intelligence

📱 Media

Marketing • Artificial Intelligence • Media

Agência F2F is an integrated marketing agency specializing in AI-driven marketing and communications. With more than 12 years in the market, they deliver 360º campaigns, strategic planning, audiovisual production and creative concepts that incorporate artificial intelligence and data-driven workflows to boost brand performance. They work with corporate clients across sectors, emphasizing measurable results, media strategy, social content and AI-enabled production processes.

📋 Description

• Set up and monitor email campaigns, automations, and nurture flows in CRM and marketing automation platforms • Support client operations using RD Station and other platforms in the technology stack • Support integrations between the CRM and channels and tools such as WhatsApp, Meta, and data platforms • Make basic HTML adjustments to emails and landing pages • Monitor campaign execution and identify issues in flows and configurations • Support the creation and maintenance of communication programs and customer relationship journeys • Track campaign metrics and reports and organize information for the team • Work collaboratively with analysts at different levels, Technology, and Client Services • Gradually take on greater autonomy in managing requests and communicating with clients

🎯 Requirements

• Initial experience with CRM, marketing automation, Inbound Marketing, or similar tools • Familiarity with marketing automation platforms such as RD Station, Mailchimp, HubSpot, or similar tools • Basic knowledge of HTML as applied to emails and landing pages • Logical reasoning and the ability to understand flows, rules, integrations, and automations • Strong organizational skills for managing different requests, clients, and deadlines • Strong written and verbal communication skills • Curiosity and an ability to learn new tools easily • Proactive approach, with a willingness to investigate problems before seeking help • Ability to work with increasing autonomy • Preferred qualifications: experience in an agency or multi-client environment; knowledge of Power Automate; experience with Marketing Cloud or other CRM platforms; knowledge of tool integrations; experience with customer journeys, communication programs, or automations; HTML knowledge beyond the basics; experience with WhatsApp, Meta, or other tools connected to CRM

🏖️ Benefits

• Remote opportunity • Free access to the InquietaMENTE Knowledge Path for professional development • Conexa partnership: two free consultations per month with psychologists and two with nutritionists • Wellhub (Gympass) partnership • 23 paid business days of annual leave, scheduled throughout the year • Autonomy in delivering services

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