Customer Success, CS

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

💵 R$3k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Next Level Technologies's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Next Level Technologies

Next Level Technologies

- employees

🚘 Automotive

🛍️ eCommerce

🛒 Retail

Automotive • eCommerce • Retail

Next Level Technologies is an Indianapolis, Indiana–based e-commerce retailer (doing business as XLevel/XLevel. com) focused on aftermarket automotive performance parts and accessories. The Shopify-powered site lists and sells products such as air intake systems and filters, engine management and electrical components, exhaust systems and tips, suspension parts (coilovers, control arms), wheels and tires, interior and exterior styling parts, and related performance hardware for a wide range of vehicle makes and model years. The company appears to operate as a consumer-facing performance parts retailer serving car enthusiasts and the automotive aftermarket.

📋 Description

• Onboard new customers. • Ensure the success and satisfaction of the assigned customer portfolio. • Monitor engagement and retention metrics. • Identify opportunities to improve the customer journey. • Provide consultative support to maximize results. • Maintain frequent and strategic communication with customers.

🎯 Requirements

• Experience in Customer Success, Customer Support, or Customer Relationship Management. • Excellent verbal and written communication skills. • Strong organizational skills and the ability to manage multiple customers. • Analytical, results-oriented mindset. • Knowledge of CRM systems is a plus. • Empathy and active listening skills. • Interest in building long-term relationships. • Proactive mindset and a strong sense of ownership. • Problem-solving focus. • Passion for delivering results for customers.

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