Project Coordinator – ServiceNow

Job not on LinkedIn

🕒 June 16

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Logo of AHEAD

AHEAD

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Support PMO Team Members by maintaining project documentation, tracking progress, and ensuring seamless execution of operational tasks for all engagements assigned. • Operational tasks may include any and all of the following items: • Assist in the Creation and distribution of project status reports, burndown charts, and other relevant project metrics to internal stakeholders and customers. • Assist in the Coordination and facilitation of internal project meetings, document key discussions, and track action items. • Manage and maintain project information within AHEAD’s project management tools and systems including but not limited to – ServiceNow SPM, Salesforce PSA. • Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met. • Support documentation and communication processes with internal teams and clients when required. • Work closely with global teams to streamline project administration and process improvements. • Contribute to internal resource management efforts, ensuring the effective allocation of team members across projects. • Assist in project closure activities, including documentation handover and lessons learned reporting.

🎯 Requirements

• 2 -5 years of experience in project coordination, PMO, or administrative support role. • Strong organizational skills with an ability to manage multiple tasks and priorities effectively. • Understanding of project management tools (e.g., Smartsheet, ServiceNow, MS Project or similar). • Experience in generating reports, to track progress and performance. • Excellent written and verbal communication skills with emphasis on the English language. • Ability to collaborate with global teams and work across time zones effectively. • Strong attention to detail with a focus on accuracy in reporting and documentation. • Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.

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