Technical Consultant, ServiceNow

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 11%

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AHEAD

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices • Develop, configure, customize, and enhance ServiceNow applications • Design and implement solutions in a primary ServiceNow product area such as ITSM, ITAM, ITOM, CMDB, Service Portal, Integrations, or related modules • Build and support workflows, flows, business rules, client scripts, UI policies, portals, workspaces, and integrations • Develop and optimize integrations using supported ServiceNow capabilities, APIs, and standard methods • Translate approved requirements into scalable, supportable, and maintainable technical solutions • Troubleshoot issues, analyze root causes, and implement sustainable fixes • Perform unit testing, support QA and UAT, and contribute to code reviews and overall quality • Collaborate with stakeholders and project teams to clarify requirements and support delivery • Participate in Agile ceremonies, manage assigned priorities, and raise risks or blockers early • Maintain technical documentation and stay current with ServiceNow platform capabilities • Work with Senior Technical Consultants, Principal Consultants, project managers, and client stakeholders to deliver high-quality solutions

🎯 Requirements

• 3 to 6 years of experience working on the ServiceNow platform in a developer or technical consultant role • Strong hands-on experience in at least one ServiceNow product area such as ITSM, ITAM, ITOM, CMDB, Service Portal, Integrations, or similar modules • Solid experience in ServiceNow scripting using JavaScript, Glide APIs, workflows, Flow Designer, and platform customization • Good experience with integrations, REST APIs, imports, and automation capabilities within ServiceNow • Experience building or supporting Service Portal, Workspace, UI Builder, or related user interface components is preferred • Strong troubleshooting and problem-solving skills in a dynamic project environment • Good understanding of software development lifecycle principles and structured delivery methods • Ability to work independently on assigned tasks while collaborating effectively as part of a project team • Strong written and verbal communication skills • ServiceNow certifications such as CSA, CAD, or CIS are an advantage, though demonstrated hands-on capability is valued most

🏖️ Benefits

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents • Paid time off and company holidays, along with additional leave benefits as per policy • Flexible work arrangements, supporting work-life balance • Learning and development opportunities to support continuous growth and upskilling • Employee wellness initiatives and programs focused on physical and mental well-being • Retirement and statutory benefits in line with India regulations • Inclusive and people-first culture, with a strong focus on collaboration and ownership • Cross department training and development • Sponsored certifications and credentials for continued learning

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