Senior Dynamics 365 Functional Consultant – Solution Advisory, Presales

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🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔍 Pre-sales Engineer

👻 Ghost score 10%

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AIM Qualifications and Assessment Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

📚 Education

🤝 Non-profit

👥 HR Tech

Education • Non-profit • HR Tech

AIM Qualifications and Assessment Group is a not-for-profit awarding organisation and Access Validating Agency with over 40 years of experience in creating and awarding qualifications, including Access to HE Diplomas. The organisation is dedicated to promoting inclusion, integrity, respect, and empowerment through flexible, professional, and technical qualifications ranging from Entry Level to Level 6. AIM also specializes in end-point assessments for apprenticeships in the creative, cultural, digital technologies, and professional services sectors, supporting various organisations in delivering quality training and assessments.

📋 Description

• Lead discovery workshops with executives, business leaders, and operational teams • Understand customer objectives, processes, pain points, existing systems, and reporting requirements • Translate requirements into future-state processes and recommended Dynamics 365 capabilities • Conduct fit-gap assessments and identify extensions or integrations • Define phased implementation roadmaps with outcomes, priorities, and dependencies • Collaborate with specialists and technical architects on integrations, security, and data migration requirements • Develop statements of work with deliverables, assumptions, exclusions, responsibilities, and acceptance criteria • Break projects into workstreams and estimate functional effort • Identify risks, dependencies, resource requirements, cost factors, and timeline impacts • Recommend implementation phases balancing business value, budget, and delivery capacity • Ensure complete handover from sales to delivery • Partner with sales to qualify opportunities and assess customer needs and solution fit • Lead executive presentations connecting Dynamics 365 capabilities to business priorities • Build and deliver tailored customer demonstrations • Explain solution value, respond to questions, manage objections, and communicate tradeoffs • Contribute to proposals, RFP responses, presentations, and customer workshops • Maintain reusable demonstration environments, scripts, and business scenarios • Support licensing discussions with licensing specialists • Collaborate with marketing on one-pagers, presentations, webinars, demo videos, and campaign content • Present at customer events, partner sessions, and webinars • Develop repeatable assessments, implementation packages, and industry-specific offerings • Bring customer insights into AIM’s service development process • Support functional design, configuration, testing, training, and adoption where required • Maintain continuity between proposed solutions and implementation • Help resolve functional questions and assess change requests • Mentor junior consultants and improve discovery, documentation, and demonstration standards

🎯 Requirements

• Typically 5+ years of Dynamics 365 functional consulting experience • Multiple completed Dynamics 365 implementations • Experience across ERP and CRM preferred, with deep hands-on expertise in at least one core area: Business Central, Finance and Supply Chain Management, Sales, Customer Service, Field Service, or Project Operations • Ability to lead discovery across interconnected business processes and scope cross-application solutions • Experience leading discovery workshops, fit-gap assessments, tailored demonstrations, and project scoping • Strong understanding of business processes within the primary area of expertise • Experience producing requirements, process maps, functional designs, proposals, and statements of work • Familiarity with Power Platform and automation, analytics, and integrations within Dynamics 365 solutions • Ability to work independently and collaborate with sales, technical, delivery, and marketing teams • Executive presence and confidence engaging senior decision-makers • Ability to explain complex business and technology concepts clearly • Ability to deliver customer-specific demonstrations and facilitate workshops • Ability to produce persuasive proposals, statements of work, presentations, and marketing content • Commercial judgment and ability to communicate value, address objections, and set realistic expectations • Ability to complete a solution presentation or demonstration and discuss scoping during the interview process • Experience within a Microsoft partner or consulting organization preferred • Relevant Microsoft certifications preferred • Experience with legacy ERP or CRM migrations preferred • Familiarity with Microsoft Fabric, Copilot, and agent-based business scenarios preferred • Experience developing packaged services, industry solutions, or marketing content preferred • Background in finance, accounting, supply chain, professional services, or customer operations preferred

🏖️ Benefits

• Remote work arrangement • Full-time employment • Opportunity to work with sales, delivery, and marketing teams • Opportunity to present at customer events, partner sessions, and webinars • Mentoring and practice development opportunities • Exposure to Dynamics 365, Power Platform, Microsoft Fabric, Copilot, and agent-based business scenarios

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