Solutions Architect

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Airalo

51 - 200 employees

📡 Telecommunications

✈️ Travel

Telecommunications • Technology • Travel

Airalo is the world's first eSIM store that provides digital SIM cards (eSIMs) to travelers in over 200 countries and regions globally. The company offers an innovative solution to avoid high roaming charges by allowing users to purchase and activate eSIMs via its app, ensuring instant connectivity without the need for physical SIM cards. Airalo caters to various travelers by providing local, regional, and global eSIMs with transparent, prepaid pricing plans, supported by 24/7 customer service. The platform also supports partnership through APIs and offers incentives such as referral credits. Airalo represents a modern approach to global mobile connectivity, making it an essential tool for frequent travelers.

📋 Description

• Translate regional legal and regulatory mandates into functional requirements for the Core Network team • Lead requirement discovery workshops with local MNOs, regulators, and internal teams • Compare local regulatory requirements with platform capabilities and identify enhancements, trade-offs, and phased delivery options • Create high-level technical workflows and flowcharts for regulatory services such as MNP and Lawful Interception • Define business rules and data exchange requirements for Number Portability, voice/SMS routing, edge cases, and exception handling • Define data points and reporting frequencies required by local authorities • Lead acceptance criteria, test scenarios, and sign-off requirements for country-specific regulatory delivery • Manage technical-regulatory checklists across multiple countries and proactively escalate risks • Coordinate with local central databases and external partners on interworking specifications and integration milestones • Mentor Solution Analysts and cross-functional delivery teams on user stories, functional specifications, and traceability • Provide functional leadership to development teams by clarifying intent, reviewing stories and acceptance criteria, and supporting solution design decisions

🎯 Requirements

• 7+ years of experience as a Technical Business Analyst or Solution Architect, preferably in Telecom or Tech • Ability to synthesize complex regulatory documents into actionable engineering tasks • Technical knowledge of SIP, SMS routing, and MNP databases • Skilled in writing User Stories and Functional Specifications and managing Jira tickets • Experience or deep interest in international roaming, interconnectivity, and global telecom markets • Ability to create structured technical documentation and process flowcharts • Experience coaching and mentoring team members • Ability to liaise between legal, product, and engineering teams • Good verbal and written communication skills in English • Prior MVNO or Mobile Core experience is nice to have • Experience with GSMA standards and eSIM technology is nice to have • Familiarity with Lawful Interception and regional compliance reporting is nice to have

🏖️ Benefits

• Full-time, permanent employment • Remote work • Benefits package (linked in the posting) • Equal-opportunity employer • Reasonable accommodations throughout the job interview process for individuals with disabilities

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