Manager, Fraud Intelligence

🕒 April 15

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Lead and mentor a specialized team to analyze large-scale fraud signals, translating complex data into platform-level controls, rules, and policies to stop bad actors upstream. • Analyze fraud trends and patterns using SQL and Python, utilizing tools to visualize findings and drive data-informed decision-making. • Collaborate with data, product, trust & safety, legal, and policy teams to design and implement new fraud countermeasures and automated defenses. • Develop and present clear investigative reports and fraud intelligence summaries to leadership and cross-functional partners using Slides and data visualization tools. • Respond to critical incidents, ensuring platform integrity and community safety during high-severity events or emerging threat spikes. • Identify automation opportunities to streamline detection processes and reduce manual operational lift.

🎯 Requirements

• 8+ years of leadership experience in fraud intelligence, risk analytics, or related fields (e.g., financial crime, marketplace fraud, platform abuse). • Demonstrated expertise connecting trend-level insights to broader fraud patterns and systemic risk. • Advanced proficiency with SQL and Python for analysis. • Experience building dashboards and visualizations in Tableau. • Deep understanding of Account Takeover (ATO), Scams, behavioral analysis, and the development of risk controls. • Proven ability to produce clear, structured investigative writing and guide others in narrative and reporting standards for executive audiences. • Working knowledge of cyber risk frameworks, digital forensics, and platform security; certifications such as CISSP, CHFI, CEH, GIAC, CFE, or Security+ are preferred. • Track record of building and leading high-performing teams, fostering clarity, accountability, and resilience in high-stakes environments. • Experience collaborating with international and cross-functional partners to drive policy, process, and technology improvements.

🏖️ Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

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