Social Media Manager

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Airtasker

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

📦 Logistics

🍽️ Food & Beverage

Consulting • Logistics • Food & Beverage

Airtasker is an online and mobile-based marketplace that connects people who need to outsource tasks and find local services with skilled individuals who are looking for flexible work opportunities. Users can post tasks ranging from home maintenance, cleaning, handyperson services, plumbing, and gardening to more specialized offerings like web design, writing, and event planning. Taskers can then bid on these tasks, allowing users to choose the right person based on reviews and ratings. Airtasker provides a platform for individuals to earn extra income on a flexible schedule while offering customers a diverse range of services and a supportive environment including payment security and liability insurance.

📋 Description

• Own the social content calendar end to end: plan, create, shoot and edit across Instagram, TikTok, YouTube and LinkedIn • Capture real stories that show the range of Airtasker's marketplace, including Tasker and customer interviews, short-form video and reels • Track social performance and use the data to sharpen content and strategy • Stay ahead of cultural moments, platform trends and competitor activity to spot timely opportunities • Work across Marketing, Product, PR, Sponsorships and Partnerships to keep social aligned with broader goals • Share assets with the Performance team to amplify through paid channels • Launch and run Airtasker's AU influencer program: find, brief and build long-term relationships with influencers, Taskers and brand advocates • Partner with social leads in the US and UK to build visibility across markets and a shared approach to content • Build out the tools and workflows needed to scale content production across territories

🎯 Requirements

• A few years of hands-on experience in organic social content and strategy • A good handle on what works across Instagram, TikTok, YouTube and LinkedIn • Comfort shooting, filming and editing your own content • Experience running an influencer program: finding people, briefing them, keeping the relationship going • Enough data literacy to pull performance insights and turn them into content decisions • A storyteller's instinct for what feels authentic and native to a platform, not generic • A finger on the pulse of trends, cultural moments and platform changes • Strong writing and communication skills, for content and for working with people across the business • The project management chops to juggle multiple workstreams and deadlines at once • A track record of building trust with Taskers, customers, partners and internal stakeholders • You're genuinely into social media. You notice what works and care about the craft • You're proactive. You don't wait around for a brief to start creating • You've got a high bar for quality, especially in visual storytelling and editing • You move fast and adapt when priorities or trends shift • You collaborate well but are just as comfortable owning your own work

🏖️ Benefits

• Hybrid working - when it comes to working, there’s no “one size fits all” approach, with Airtasker you choose the environment that helps you do your best work. • Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth. • Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes centre stage. • Wellbeing support - our Employee Assistance Program provides confidential access for our people to GPs, dieticians, counselling and mental health specialists, providing essential support whenever needed. • Airpowerment Fund - we provide a $200 allowance to spend on anything that supports your health & wellbeing. • Airtasker credits - it’s a great feeling to get things done. Even greater when you get $1000 worth of credits every year to help you check off your to-do list and connect with our community of Taskers. • Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills. • Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year. • DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker. • Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you. • Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and budget allowances to invest in your growth. • 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth. • Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about. • Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy. • Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote. • Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate.