Directory Services Engineer

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Design, implement, and support a cloud-centric Active Directory environment • Work with the Architecture team to implement and integrate technical solutions • Ensure Directory Services platforms are secure, compliant, and highly available • Create and maintain system documentation and operational runbooks • Prioritize and protect privileged identities using RBAC, ACLs, least privilege, and Just-In-Time access • Deliver Level 3 incident response during aligned shifts and on-call assignments • Provide leadership and technical assistance to operational support team members • Direct installation, configuration, and maintenance of Directory platforms • Own Root Cause Analysis and Problem Management • Assist with security and compliance audits • Manage customer satisfaction through effective communication and expectation management • Collaborate with Identity, Information Security, Development, Architecture, and business-owner teams across the global organization

🎯 Requirements

• B.S. degree in computer science, information technology, or a computer-related discipline, and/or 5+ years of IT work experience in a global information technology infrastructure environment • Extensive experience managing complex and disparate directories, including Active Directory, eDirectory, Radiant Logic, Azure AD, and AWS Managed AD • Practical experience with identity governance, privileged access management, SSO, federation, and MFA • Familiarity with IT security practices and fundamentals • Extensive experience with AWS, Azure, and cloud service models including IaaS, PaaS, and SaaS • PowerShell/MSGraph scripting or comparable scripting such as JavaScript, Python, or Bash • Familiarity and experience with CI/CD pipelines and Infrastructure-as-Code, including Terraform • Experience with Group Policy Management (GPO) • Knowledge of Microsoft ADCS, PKI, and KMS • Experience with Microsoft Azure AD Connect • Windows/Linux engineering proficiency, including DNS, DHCP, TCP/IP, UDP, Failover Clustering, SIEM, IIS/Tomcat, virtualization, and load balancing • Understanding of disaster recovery models and Tier 0/Tier 1 system performance, resilience, and availability • Security-focused approach to problem solving • Deep troubleshooting skills following security and engineering principles • Understanding of agile processes and concepts • Ability to identify and implement industry best practices • Ability to translate technical issues into understandable business language • Proven leadership, communication, organizational, and interpersonal skills • Self-motivated with strong attention to detail and judgment • Ability to establish standards for quality, performance, or productivity • Excellent writing and communication skills • Ability to communicate with employees, contractors, managers, third parties, and customers • Ability to integrate and apply feedback professionally • Ability to prioritize work and drive results with strong emphasis on quality • Must have work authorization in the employing country without now or future visa sponsorship

🏖️ Benefits

• Health benefits starting Day One • Wellbeing programs • Retirement plans • Career growth opportunities • Continuing education and training • Competitive total rewards package • Reasonable accommodation for persons with disabilities during hiring • Occasional travel to physical office locations may be required