Intake Administrator

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🕒 April 1

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Support occupational injury reporting requirements to the individual Workers’ Compensation Boards on a provincial level • Ensure workers’ compensation claims are established in the claim reporting platform and administered in accordance with provincial workers’ compensation requirements and client company policies and procedures • Monitor and respond to mail and email daily, and follow up appropriately and in a timely matter • Liaise with client contacts on each reported incident to gather information to confirm the accident details • Review incoming WCB / WSIB correspondence and co-ordinate with the Case Manager • Quality Assurance • Project work • Work within a team environment to accomplish departmental goals • Other projects and tasks as assigned.

🎯 Requirements

• Strong level of oral and written communication skills • Ability to work within a demanding and fast paced environment • Manage priorities and deadlines, and demonstrate flexibility • Attention to detail • Professionalism • Customer service oriented • Ability to work independently and demonstrate resourcefulness • Proficient in Microsoft Word, Excel and Outlook

🏖️ Benefits

• full medical/dental/vision coverage • Pension/RSP with employer match