
1001 - 5000 employees
Founded 2010
🤝 B2B
⚕️ Healthcare Insurance
☁️ SaaS
💰 $27.7M Post-IPO Equity - Alper on 2022-07
B2B • Healthcare Insurance • SaaS
Alper Seguros is one of Brazil’s largest insurance brokerages offering a broad portfolio of corporate and personal insurance products, digital platforms and risk-management services. The company serves a large B2B client base and individual customers with solutions including corporate benefits and health plans, cyber risk, cargo and transportation insurance, agribusiness insurance, auto and personal lines, reinsurance and specialty risk products. Alper also operates digital platforms (Dr. Alper telehealth, VC+Seguro online contracting, AlperAgroTech) and a partner distribution network to streamline sales and administration.
🔥 17 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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1001 - 5000 employees
Founded 2010
🤝 B2B
⚕️ Healthcare Insurance
☁️ SaaS
💰 $27.7M Post-IPO Equity - Alper on 2022-07
B2B • Healthcare Insurance • SaaS
Alper Seguros is one of Brazil’s largest insurance brokerages offering a broad portfolio of corporate and personal insurance products, digital platforms and risk-management services. The company serves a large B2B client base and individual customers with solutions including corporate benefits and health plans, cyber risk, cargo and transportation insurance, agribusiness insurance, auto and personal lines, reinsurance and specialty risk products. Alper also operates digital platforms (Dr. Alper telehealth, VC+Seguro online contracting, AlperAgroTech) and a partner distribution network to streamline sales and administration.
• Responsible for executing and monitoring the lifecycle management of records and data, ensuring integrity, accuracy, and compliance of information. • Act as the focal point for resolving complex issues and user queries (internal and external clients) related to registrations. • Receive daily client movements via email and/or system, following contractual rules, established procedures and policies, and meeting SLA deadlines. • Validate documentation and supporting information before entry to ensure the accuracy of data. • Changes and Maintenance - Process requests to change and update existing data. • Extend benefits to terminated employees and retirees. • Monitor and correct inconsistencies identified in records. • Enter additional and detailed information into the appropriate system fields. • Analyze and adjust information originating from the "registration reconciliation" and "billing reconciliations." • Ensure that all registration and maintenance activities comply with the general conditions and rules of carriers/insurers. • Support the creation and update of the department's procedural manuals. • Provide support to clients and internal teams on data and registration-related queries. • Responsible for managing deadlines, volumes, and quality of the department's activities; handle critical issues, maintain good team relationships, and ensure clear and transparent communication with the team. • Prepare the clients' operational book and validate information in Looker indicators. • Participate in meetings with the relationship team to present the operational book. • Interface with clients and carriers to resolve problems. • Support leadership in implementing improvements and automations. • Train and mentor Analysts I and II.
• High school diploma. • Experience with registration movements (additions, removals, etc.). • Experience with the EB system is considered a plus. • Advanced knowledge of Microsoft Office and Google Workspace (sheets, presentations, forms, and documents). • Data handling, pivot tables, and complex formulas. • Logical reasoning and analytical mindset. • Ability to prioritize tasks and work under tight deadlines.
• Medical and dental coverage through Bradesco Seguros. • Meal or food allowance via a flexible card. • Transportation allowance. • Profit-sharing (PLR). • TotalPass: plans with top-tier gyms and exclusive pricing. • Life insurance. • Partnerships with language schools, exchange programs, universities, and various courses. • Discount on purchasing personal insurance for you, your parents, children, and spouse. • Childcare allowance and programs that promote maternal and infant health. • Day off on Insurance Professional Day.
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