Account Manager

🕒 February 12

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Altenar

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🎮 Gaming

💳 Fintech

🤝 B2B

Gaming • Fintech • B2B

Altenar is a sports betting software provider that delivers best-in-class solutions for licensed operators, offering a fully-managed sports betting platform as well as software-only products. The company's in-house developed wagering software integrates with Player Account Management systems and utilizes premium quality data feeds, providing extensive live event coverage and a customizable user experience. Altenar supports over 10,000 retail locations globally and enables operators to launch their own iGaming businesses with tailored sports and casino offerings.

📋 Description

• Serve as the primary contact for client needs, inquiries, and concerns. • Build and nurture strong client relationships to foster retention and growth. • Oversee client accounts, ensuring services meet business goals, expectations, and budgets. • Collaborate with internal teams — including sales, product, and operations — to deliver tailored solutions. • Proactively identify and resolve issues, continuously improving client experience and internal processes. • Work closely with the product team to align updates and features with client expectations. • Maintain up-to-date knowledge of Altenar’s offerings to identify opportunities for upselling and cross-selling. • Act as a trusted advisor and advocate for clients, ensuring a seamless and positive partnership.

🎯 Requirements

• Languages: Portuguese (proficient), English (intermediate or higher). • Previous experience in account management, sales, or customer service. • Strong multitasking and organizational skills with excellent attention to detail. • Analytical mindset with the ability to collect, track, and interpret data effectively. • Excellent communication and interpersonal abilities. • Problem-solving attitude and adaptability in fast-paced environments. • Proven ability to build rapport and collaborate with diverse teams. • Experience in the sports betting or iGaming industry is a strong advantage.

🏖️ Benefits

• A stable, flexible, and collaborative working environment. • Ongoing training and professional development opportunities. • Competitive compensation and benefits package. • A multinational team of industry experts from around the world.