Customer Support Executive

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🕒 May 29

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Logo of AM2PM Support

AM2PM Support

11 - 50 employees

Founded 2021

🤝 B2B

☁️ SaaS

B2B • SaaS

AM2PM Support is a customer service and support outsourcing company (CSaaS & BPO) operating in India and the United States. AM2PM provides 24/7 outsourced customer support across channels including inbound call center services, live chat, ticket management, email support, data entry, virtual assistant services, e-commerce call center support, outsourced phone answering, and AI voice agent solutions. The company highlights operational metrics (calls, chats, tickets resolved), case studies showing client growth and conversion improvements, and offers flexible pricing and dashboards for co-monitoring workflows.

📋 Description

• Handle inbound customer calls professionally and efficiently • Resolve customer queries and provide appropriate solutions • Maintain a high level of customer satisfaction • Ensure proper communication and coordination with customers

🎯 Requirements

• Excellent communication skills in English • Minimum 1 year of experience in a Voice Process • Must be comfortable handling customer calls • Candidate must have their own Laptop, stable Wi-Fi connection, and Power Backup for uninterrupted work

🏖️ Benefits

• It's Work from Home

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