Phone Sales Representative – Aftermarket Auto Parts

Job not on LinkedIn

🕒 5 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $17 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Mustang Parts

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛍️ eCommerce

🛒 Retail

eCommerce • Retail • Automotive

Mustang Parts is a leading online retailer specializing in aftermarket parts and accessories for muscle cars, particularly the Ford Mustang. They offer a wide selection of components, including performance upgrades, OEM replacement parts, and customization options. With a strong focus on customer service, they provide resources such as installation guides and support through their knowledgeable sales team, catering to automotive enthusiasts looking to enhance their vehicles and express their individuality.

📋 Description

• Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. • Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. • Takes inbound calls, text messages, tickets & chats from any/all queues. • Uses excitement and product knowledge to sell automotive accessories. • Uses sales in one category to suggest corresponding modifications to enhance vehicles. • Builds rapport with customers to foster repeat business. • Displays a professional, courteous demeanor towards customers. • Efficiently enters and processes orders, returns, and customer inquiries. • Answers questions/educates customers, providing purchasing suggestions as necessary. • Utilizes all available programs to achieve bi-weekly sales goals & performance metrics. • Notifies Sales leadership team of trends or problems encountered. • Continues education through company sponsored program, LMS.

🎯 Requirements

• Education: High school diploma or an equivalent combination of education and experience. • Ability to acquire automotive knowledge in all supported vehicles. • Excellent sales ability and some product knowledge or ability to learn. • Maintain attendance as defined by company policy. • Ability to maintain professionalism and use tact with difficult customers. • Proficiency in Microsoft Word, Excel, keyboarding, and internet skills. • Must have a reliable PC and sufficient internet speed. • Excellent organizational skills with the ability to handle multiple tasks. • Oral and written communication, interpersonal skills. • Upon hire, successful completion of the Turn5 sales new hire training program. • Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT • Bi-lingual a plus

🏖️ Benefits

• Health Insurance: Medical, dental, and vision coverage • 401(k)/Roth plans with generous company match! • Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave • Travel assistance & confidential life services (i.e., counseling, consultation & wellness services) • YMCA membership reimbursements • Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. • Vehicle Mod Program - All Turn5 employees are eligible for an annual $250 reimbursement for designated products • Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA) • Short-Term Disability (100% covered!) & Voluntary Long-Term Disability • Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance • Pet Insurance