Mortgage Lock Desk Analyst

🕒 May 15

🇺🇸 United States – Remote

💵 $25 - $34 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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AmeriSave Mortgage Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

💸 Finance

🏠 Real Estate

Finance • Real Estate

AmeriSave Mortgage Corporation is a leading online mortgage lender offering a variety of home financing solutions, including first and second mortgages, home equity loans, and refinancing options. With 20 years of mortgage experience, AmeriSave has served over 733,603 borrowers across 49 states in the U. S. The company prides itself on providing easy and fast mortgage processes with access to quick quotes and approvals, low rates, and secure rate locks. AmeriSave is committed to helping its clients achieve financial freedom and better financial positions through responsible home equity usage and effective mortgage solutions. The company is well-regarded for its excellent customer service and accessibility, offering support in multiple languages and emphasizing easy online interactions for customer convenience.

📋 Description

• Lock loans with investors and internal LOS; research and complete re-locks; revise lock and extension requests in a timely and professional manner • Manage the Lock Desk queue in a timely manner by providing support to Loan origination units as needed • Enforce AmeriSave Rate Lock Policy while working closely with Loan Officers and Operations Staff • Aid production support staff in challenging pricing situations such as High-Cost exceptions, HPML credits, etc. • Offer solutions and work with the Lock Desk Manager and Information Technology Team to maintain accuracy of internal pricing engine to improve system processes and performance • Process requests and lock cancellations with investors

🎯 Requirements

• 1+ years of Pricing / Lock Desk Support experience • 3+ years of general Mortgage experience • Working Knowledge of secondary mortgage market framework- Fannie Mae, Freddie Mac and FHA/VA mortgage programs • Able to deal effectively while being courteous to external and internal clients across department and locations • Strong critical thinking and math skills • Microsoft Office applications experience required • SQL knowledge is a plus • Detail oriented with ability to work in fast-paced environment • High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use)

🏖️ Benefits

• 401(k) • Dental insurance • Disability insurance • Employee discounts • Health insurance • Life insurance • Paid time off • 12 paid holidays per year • Paid training • Referral program • Vision insurance