Travel Consultant II – Virtual

🕒 February 26

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Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

🤝 B2B

🚗 Transport

☁️ SaaS

B2B • Transport • SaaS

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation • Ensure reservations are built according to client standards and preferences • Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience • Handle a wide range of bookings from simple bookings to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares • Make changes or solve any issues that might occur during or before the travel assignments • Benefit from comprehensive training by experienced colleagues

🎯 Requirements

• 3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry) • Advanced knowledge of GDS (Sabre) • U.S. citizenship required due to Federal Government contract • A genuine passion for high-quality customer service • Good verbal and written communication skills • Strong teamwork skills • A positive, “can do” attitude • Willingness to learn and grow • Military experience/certifications accepted as a substitute for some requirements.

🏖️ Benefits

• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources

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