Commercial Auto Customer Service Representative I

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🕒 January 28

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Logo of Amynta Group

Amynta Group

1001 - 5000 employees

Founded 2018

🤝 B2B

👥 B2C

Insurance • B2B • B2C

Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.

📋 Description

• Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. • Maintains a continual working knowledge of our products, services, and promotions. • Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. • Researches, responds to, and resolves customer issues in a timely fashion. • Retrieves information from company systems (based on customer inquiry) and communicates information back to the customer in a clear and educated manner. • Responsible for binding and issuing new business policies. • To help support the underwriters with various ensemble of responsibilities.

🎯 Requirements

• 2 year minimum office experience (Required) • High School Diploma or GED (Required) • Working knowledge of Microsoft Office (Required)

🏖️ Benefits

• Competitive Medical, Dental, Vision, Disability, and Life insurance • 401k with Company Match • Paid Vacation • Major Holidays off

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