Client Account Manager

Job not on LinkedIn

🔥 13 hours ago

🇵🇭 Philippines – Remote

💵 $14.4k - $16.8k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

👻 Ghost score 0%

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Logo of Anavah Talent

Anavah Talent

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Anavah Talent is a top headhunter specializing in connecting businesses with overseas talent at significantly reduced costs. They focus on placing both generalist and specialized roles, leveraging deep expertise and a vast network in the Philippines to find exceptional candidates. Anavah Talent offers a detailed consultative process, ensuring clients receive the best-fit candidates while providing a 90-day guarantee on their placements.

📋 Description

• Assemble and upload finalized tax packets, cover letters, and compliance documents • Track submissions, maintain organized deliverables, and follow QA steps • Support entity workflows, including state registrations and dissolutions • Request client documents and triage questions to the right team • Coordinate onboarding steps, meetings, and follow-ups • Create templates, checklists, and documentation • Identify workflow bottlenecks and suggest improvements • Support ticketing/customer support tools • Work with engineering to enhance client systems • Support internal account management and client delivery operations

🎯 Requirements

• 3–5 years in CX, operations, account management, or white-glove customer support (U.S. clients/startups preferred) • 1+ year in accounting, finance, banking, or tax prep (or supporting these industries) • Strong English proficiency (C2+), excellent writing • Self-starter, process-oriented, detail-focused, and highly organized • Comfortable with ambiguity, independent, proactive • Proficient in Google Sheets/Excel, Slack, task boards, AI tools; experience with ticketing systems (Pylon preferred) • Bachelor’s degree (preferably with honors) • Preferred: U.S. startup experience • Preferred: Accounting, CPA, bookkeeping, or tax prep background • Preferred: Track record of exceeding CSAT, SLA, or QA targets • Must be available for U.S. business hours (synchronous) • Full-time commitment of 40+ hours

🏖️ Benefits

• Work From Home • Training & Development • Competitive pay • Strong growth opportunities

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