Administrative Assistant – Vacancy Exclusive to People with Disabilities

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Ânima Educação

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2003

📚 Education

🌍 Social Impact

💰 $178.5M Post-IPO Equity - Anima Educação on 2021-11

Education • Social Impact

Ânima Educação is a Brazilian education group and living ecosystem that operates a network of higher-education institutions focused on providing multidisciplinary, quality education and generating social impact. The company presents itself as an interconnected learning organism that connects students, educators and industry partners, highlights initiatives in impact and diversity, and emphasizes technology and AI in teaching. Public materials cite a large educator base (about 14,000 educators), partnerships with industry (for example a program with Gerdau), investor relations and a portfolio of initiatives and news showcasing awards, social-impact projects, and institutional priorities such as leadership diversity and workforce development.

📋 Description

• Support the Management of Digital Educational Materials Production in organizing, monitoring, and improving operational processes • Manage Service Desk requests, performing triage, classification, routing, deadline tracking, validation, and ticket closure • Monitor recurrence, root causes, metrics and incident patterns, proposing preventive actions and improvements • Support data analysis and the preparation of controls, reports, and metrics • Provide support to Learning Designers in publishing and updating educational materials on the AVA/LMS • Track production requests, workflows, deadlines, and risks • Act as an interface between Production Management, the PMO and other stakeholders • Assist in preparing spreadsheets, presentations, and documentation • Contribute to process standardization and continuous improvement • Support other administrative and operational activities within the area

🎯 Requirements

• Bachelor's degree completed or in progress in Business Administration, Technology, Pedagogy, Management Processes, Project Management, Production Engineering or related fields • Proficiency in Microsoft Office, especially Excel, and Power BI • Knowledge of HTML, CSS, JavaScript and Python • Familiarity with project management tools such as Monday, Trello and Jira • Knowledge of data analysis and metrics • Comfortable with digital systems and tools such as Teams, SharePoint and Microsoft Lists • Experience with AVA/LMS is a plus • Experience with Generative AI tools such as ChatGPT and Microsoft Copilot is a plus • Organized, detail-oriented and analytical • Good communication skills and ability to work across different departments • Proactive, with planning skills and ability to manage priorities • Sense of responsibility and collaborative mindset • Continuous improvement mindset • This is an affirmative placement exclusively for People with Disabilities (PWD) • Eligible disability conditions indicated: Autism Spectrum Disorder, visual impairment, and moderate hearing impairment (41 to 55 dB)

🏖️ Benefits

• Educational scholarships • Option to receive 2 scholarships for those who prefer • Well-being and Quality of Life program • Totalpass • Zenklub • ECOA – Ânima Corporate School, with 100+ free non-credit courses • Day off on your birthday • Half-day leave on your child's birthday (for children up to 16 years old) • "People Value" Program: gift vouchers for educators for significant life events such as marriage, childbirth and new academic qualifications • Health insurance • Dental coverage