Account Manager

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🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Apaleo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

💰 Series A on 2023-03

Consulting • Logistics • Marketing

Apaleo is an AI technology company based in Switzerland that automates processes across various industries, including hospitality and real estate, through its ailean platform. The company's technology aims to streamline administrative tasks, allowing personnel to focus on improving customer and tenant experiences. Founded by Alexandros Tyropolis and Florian Krausbeck, Apaleo is committed to transforming industry operations with advanced technology solutions.

📋 Description

• Own a portfolio of mid-market hospitality accounts end to end and support the pooled customer base • Build relationships with owners and senior decision makers and advise on broader business strategy • Drive renewals, upsells, and cross-sells through the Apaleo platform and additional products and services • Develop account plans to increase adoption, revenue, and long-term customer value • Run regular business reviews with priority customers • Track account health and identify growth opportunities using commercial, usage, and engagement data • Act as the primary commercial contact and lead day-to-day commercial conversations and negotiations • Support colleagues across Account Management on day-to-day tasks and additional accounts • Work with Customer Success to align account plans, account health, and customer outcomes • Coordinate cross-functional support with Legal, Finance, Product, and other teams • Maintain accurate pipeline, forecast, and account data in the CRM • Share customer feedback and market insights with Product and Marketing • Contribute directly to Net Revenue Retention across the portfolio • Help build and shape the Account Management function

🎯 Requirements

• Proven experience in account management, sales, or another commercial customer-facing role, ideally in B2B SaaS • Commercial drive and ability to own targets, spot opportunities, and close them • Strong relationship-building and negotiation skills with stakeholders • Customer-centric mindset • Intellectual curiosity and ability to solve complex problems • Structured, self-driven working style and ability to manage a portfolio independently • Data-driven mindset and comfort using KPIs and account data • Fluent German and business-fluent English • Openness to occasional travel to customers and industry events

🏖️ Benefits

• 360° feedback reviews • Dedicated learning budget • Opportunities to take on more responsibility and advance career • Autonomy and ownership in a trust, transparency, and collaboration environment • Competitive and fair compensation • Flexible and remote work options, including home, office, or hybrid work • Fully covered Deutschland Ticket for public transport across Germany • Regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events • 30 days of vacation • EGYM Wellpass membership with access to gyms, fitness studios, and wellness options

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