Project Associate

🔥 16 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Appen

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

Appen is a company that specializes in providing high-quality, scalable datasets for AI models and applications. With over 25 years of experience, Appen supports the complete AI lifecycle by collecting, curating, fine-tuning, and monitoring data. Their platform is known for its flexibility, allowing enterprises to unlock the potential of their enterprise data through human-AI collaboration. Appen's global reach and expertise make them a trusted partner in accelerating the development and implementation of AI technologies across various industries.

📋 Description

• Manage processes that prepare contributors for AI, LLM, data collection, and relevance projects • Build and maintain onboarding workflows, learning materials, and readiness reporting • Evaluate contributor performance to ensure readiness for work • Partner with Recruiting, Trust & Safety, Delivery, and Program teams • Set up workflows, launch materials, and supporting content for new and expanding projects • Create and maintain enablement materials, including modules, FAQs, exercises, quizzes, and knowledge checks • Evaluate contributor qualifications and eligibility • Maintain records and manage access and task assignments within project tools • Respond to contributor onboarding and access questions and tickets, escalating issues when needed • Maintain trackers and dashboards, provide project updates, and flag inconsistencies or risks • Analyze onboarding and performance issues, identify root causes, and develop clarifications or refresher content

🎯 Requirements

• 2–3 years of experience in a metric-driven environment such as operations, production, or a customer support/call center setting • Moderate to advanced Excel and Power BI or equivalent dashboarding experience • Ability to build and maintain trackers and readiness reporting • Familiarity with AI concepts and terminology, including LLMs, prompting, annotation, and search relevance • Experience working with ticketing or contributor/crowd support platforms • Strong written and verbal English communication skills • Ability to clearly explain policies and guidelines to diverse audiences • Flexibility to support changing program needs and work a night shift schedule • Bachelor’s degree or equivalent work experience preferred • Project Management, data analytics or process improvement preferred

🏖️ Benefits

• Flexible work arrangements • Tools, resources, and development opportunities to build capability over time • Permanent regular full-time employment