Deal Registration Specialist

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🕒 2 days ago

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Arctic Wolf

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Review and process deal registrations submitted by Channel Partners, identifying and addressing issues using sound judgment within established guidelines. • Serve as a data steward by supporting accurate Partner, Prospect, and Customer account creation, along with ongoing data maintenance in Salesforce, following defined processes. • Assist with Partner Operations reporting via SFDC dashboards, as assigned. • Help resolve questions and issues related to deal registrations, account creation, and Partner Operations requests. • Respond independently to inquiries related to deal registrations, opportunities, and other Partner-related topics, ensuring responses are clear, timely, and helpful. • Provide backup support to adjacent Sales Operations teams as needed, helping to maintain continuity of operations. • Support special projects as they arise, contributing to broader operational priorities.

🎯 Requirements

• Two or more years’ experience in sales/channel operations, or a similar role. • Salesforce.com (SFDC), or equivalent Customer Relationship Management tool • Prior experience working with Channel Partners is preferred. • Undergraduate degree from an accredited university.

🏖️ Benefits

• Equity for all employees • Flexible annual leave, paid holidays and volunteer days • Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. • Fertility support and paid parental leave • Employee Assistance Program

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