Sales Operations Administrator

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Arctic Wolf

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Support Customer Success team by managing contract cycle and building renewal quotes • Ensure deal structure is in alignment with the contracted subscriptions to be renewed • Respond to CSM inquiries related to quotes, orders, and invoices • Follow up as required to manage process through booking of renewal, including order processing as needed • Verify that the data from contracts is aligned to the financial models and that the appropriate approvals are in place. • Serve as a data steward for accurate partner, prospect, and customer data within Salesforce. • Support various aspects of the quote-to-cash cycle as needed, including opportunity creation and order management

🎯 Requirements

• 4 or more years’ experience in sales operations • Salesforce.com experience required • Prior experience working with quoting, subscriptions and contracts • Prior experience working with channel partners a plus • Undergraduate degree from an accredited university

🏖️ Benefits

• Equity for all employees • Flexible annual leave, paid holidays and volunteer days • Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. • Fertility support and paid parental leave • Employee Assistance Program

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