Account Director

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🕒 April 14

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ASAPP

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.

📋 Description

• Actively seek out new sales opportunities through cold calling, networking, social media (LinkedIn), and lead generation campaigns. • Build, manage, and maintain a robust sales pipeline, moving leads from initial contact to closed deals. • Conduct engaging product demonstrations and presentations tailored to the needs of potential clients. • Negotiate contracts, handle objections, and close agreements to meet or exceed monthly and quarterly sales targets. • Research potential prospects to understand their business needs and identify market gaps. • Maintain accurate records of all sales activities in CRM software and provide regular reports on progress and performance. • Develop and nurture relationships with key stakeholders and decision-makers (CEOs, managers).

🎯 Requirements

• 5+ years of proven success as a Sales Executive (startup experience is a plus) selling enterprise SaaS to the Customer Experience and/or Contact Center industry. • "Hunter" mentality with a passion for prospecting and closing deals. • Excellent verbal and written communication skills for pitching and negotiation. • Familiarity with CRM software (e.g., Salesforce, HubSpot) and MS Office. • Self-motivated and driven to hit ambitious sales targets.

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