Account Manager

🔥 4 minutes ago

🌵 Arizona, California – Remote

🌵 Arizona – Remote 🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Ascend Learning

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🏥 Healthcare

💰 $2.1M Series B - Acendi Interactive on 2009-01

Education • Healthcare

Ascend Learning is a company that provides learning content, assessment tools, and technology solutions for professional education and certification. The company focuses on delivering digital learning experiences, test preparation, and competency assessment—with a strong presence in healthcare and other regulated professions—helping learners and institutions prepare for licensure and professional practice.

📋 Description

• Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations • Build strategic road maps to drive positive outcomes and solutions to meet client needs • Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers • Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking • Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities • Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights. • Provide exceptional customer collaboration and guidance, collect implementation details • Develop and report on sales activity, forecasts, and market dynamics to management • Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities • Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

🎯 Requirements

• Bachelor’s degree is required. • 3+ years of sales account management experience within outside sales required • Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions • Adept written communication for sales documentation • Ability to build trust and maintain regular contact for upsell/cross-sell opportunities • Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making • Average of 3 field days per week

🏖️ Benefits

• Flexible and generous paid time off • Competitive medical, dental, vision and life insurance • 401(k) employer matching program • Parental leave • Wellness resources • Charitable matching program • Hybrid work • On-site workout facilities (Leawood, Gilbert, Burlington) • Community outreach groups • Tuition reimbursement