Client Relations Specialist – Leadership Team

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Logo of Ascension Business Solutions LLC

Ascension Business Solutions LLC

51 - 200 employees

Founded 2022

🤝 B2B

🎯 Recruiter

⚡ Productivity

B2B • Recruitment • Productivity

Ascension Business Solutions LLC is a provider of virtual assistant services that specialize in supporting home care agencies and healthcare organizations with administrative operations. They offer recruiter, scheduler, intake coordinator, virtual receptionist, after-hours/on-call support, and data migration services, emphasizing cost savings (50–60%), HIPAA-compliant data security, and tailored onboarding and training. Their services are positioned to reduce administrative burden, improve operational efficiency, and allow clients to focus on patient care.

📋 Description

• Serve as the primary liaison between clients and ABS, ensuring clear communication • Schedule and facilitate regular client check-in meetings • Ensure clients remain informed of service updates and operational changes • Monitor the Match List and follow up with clients for onboarding • Mediate communication between clients and assigned team members during issues • Maintain ongoing oversight of active client relationships to ensure satisfaction • Collaborate with internal teams to support client escalations

🎯 Requirements

• Strong communication, problem-solving, and organizational skills • Experience in client relationship management • Ability to mediate communication between clients and teams • Experience in client onboarding and issue resolution • Ability to gather feedback and collaborate with internal teams • Maintain accurate documentation of client interactions and service updates

🏖️ Benefits

• Competitive compensation aligned with the leadership role scope • Paid training and structured onboarding • Fully remote work setup, including company-issued laptop and noise-canceling headset • HMO health coverage (subject to eligibility guidelines) • Paid Time Off (PTO) • Performance-based annual salary increases • Additional bonuses are available after 6 months of tenure

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