Senior Product Analyst – Loyalty

🕒 April 24

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ASSAI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

🤝 Non-profit

🔬 Science

📚 Education

Non-profit • Science • Education

ASSAI is an association that fosters scientific exchange and collaboration between Austria and Italy. It builds bridges between the two countries' scientific communities to promote knowledge sharing, transnational and cross-sector cooperation in research and innovation, and serves as a meeting point for researchers, institutions, and stakeholders interested in bilateral collaboration. ASSAI organizes events, dialogues, and assemblies to facilitate networking and joint initiatives in science and innovation.

📋 Description

• Product Development: Collaborate on the development of new loyalty products and services, from concept through launch, ensuring they meet customer needs and business objectives. • Product Lifecycle Management: Monitor and manage the lifecycle of loyalty products, implementing continuous adjustments and improvements to maximize value and customer satisfaction. • Market Analysis: Conduct market analyses to identify trends, opportunities, and customer needs, using these insights to guide product development and optimization. • Requirements Definition: Work with internal and external stakeholders to define loyalty product requirements, ensuring alignment on objectives and product functionality. • Project Planning and Execution: Create and manage project plans for the development and launch of loyalty products, including timelines, resource allocation, and stakeholder communication. • Performance Monitoring: Track and analyze the performance of loyalty products using metrics and KPIs to identify areas for improvement and implement corrective actions as needed. • Customer Experience: Focus on the customer experience, ensuring loyalty products deliver meaningful value and meet user expectations. • Cross-functional Collaboration: Work closely with marketing, technology, operations, and customer service teams to ensure successful delivery and ongoing support of loyalty products. • Reporting and Documentation: Prepare regular reports on the status and performance of loyalty products, keeping documentation up to date and accessible to all stakeholders. • Innovation and Continuous Improvement: Identify and propose innovations and improvements to loyalty products to keep them competitive and relevant in the market.

🎯 Requirements

• Degree in Business Administration, Marketing, Product Management, Economics, or related fields. • Data Analysis: Experience working with large volumes of transactional and financial data. • Product Management Experience: Experience managing products, preferably in loyalty programs or related areas. • Project Management Experience: Experience managing projects with the ability to coordinate multiple initiatives simultaneously and meet deadlines. • Product Management Tools: Familiarity with product management tools and methodologies such as Agile, Scrum, Jira, and others.

🏖️ Benefits

• Medical and Dental Insurance • Grocery allowance card • On-site meals • Extended maternity leave • Transportation voucher • Partnerships with Wellhub and TotalPass gyms • Free parking on the shopping center premises • Career development plan • Assaí University offering online courses covering all roles • Assaí Career Management Program for employees • Internal selection process that allows employees to move into other positions and/or areas within Assaí