Healthcare Virtual Assistant

🔥 11 minutes ago

🌐 South Africa, Philippines – Remote

🇿🇦 South Africa – Remote 🇵🇭 Philippines – Remote

💵 $900 - $1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Answer incoming patient phone calls and provide professional, friendly support • Schedule and coordinate patient appointments • Follow up with patients as required • Manage and follow up on billing claims • Assist with insurance claim denials and rejections • Complete and manage prior authorizations • Document patient communications accurately within the EHR • Maintain organised and up-to-date patient records • Support the practice with general healthcare administration • Communicate professionally with patients and other members of the healthcare team • Use RingCentral for phone/VOIP communications • Work within the practice's EHR system and learn Eikonotes

🎯 Requirements

• Previous experience working in a healthcare or medical environment • Experience working with an EHR/EMR system • Strong understanding of healthcare administration • Experience completing prior authorizations — this is an important requirement • Experience dealing with insurance claims, denials, and rejections • Excellent written and verbal English communication skills • Strong organisational and time-management skills • Ability to handle confidential patient information professionally • Comfortable working independently and managing multiple priorities • Reliable internet connection and a professional remote working environment • Spanish-speaking ability would be a plus, but is not essential • Experience working within a mental health or therapy practice • Previous experience with Eikonotes • Experience with RingCentral

🏖️ Benefits

• 100% remote • $50 birthday bonus • $200 testimonial bonus • No tracker