Medical Virtual Assistant – Scheduling, Billing Support

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🕒 April 3

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Answer incoming calls and assist clients • Schedule, reschedule, and manage appointments • Respond to emails and client inquiries professionally • Submit daily insurance claims via EHR system • Investigate and follow up on unpaid or rejected claims • Perform billing reconciliation (ensure payments match records) • Collect co-payments at the start of each day • Communicate with insurance companies regarding claims • Maintain and clean up records within the system • Update and input accurate data into EHR • Follow SOPs for billing and admin processes • Create or update templates/scripts for communication when needed

🎯 Requirements

• Strong English communication (clear, easy-to-understand accent) • Previous experience in medical billing / healthcare admin • High attention to detail and accuracy • Comfortable following SOPs and structured workflows • Strong organizational and multitasking skills

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • $500 entry monthly raffle • NO TRACKER. NO PROBLEM